Returns and Warranty

 

 

Returns & Refunds

Les Industries Iverco Inc. will accept returns exclusively on items purchased directly from the manufacturer Les Industries Iverco Inc., within 10 days following the original purchase date and only on the condition that the product is in its original condition (unopened box, staples and strapping intact). Purchaser must return the product, at his/her expense, to the distribution center located in the country in which the item was purchased. (Canada or U.S. as the case may be). In addition, a handling charge of 15% of the original total paid (before taxes & shipping) will be deducted from the reimbursement.

 

LIMITED WARRANTY NAVIGLOO FOR BOATS

Les Industries Iverco Inc. guarantees its product NAVIGLOO FOR BOATS against any manufacturer’s defect that could appear within:

  • Three (3) years* of delivery to the purchaser for purchaser for the Navigloo frame and all components thereof.
  • One (1) year* of delivery to the purchaser for the Navigloo tarpaulin.

Under the conditions of this warranty*, after thorough evaluation of the defect and conditions surrounding such defect and at the discretion of Les Industries Iverco Inc. defective parts shall be replaced at no cost to the purchaser; however all shipping charges incurred in the delivery of replacement parts to the purchaser are the sole responsibility of the purchaser.

*For a claim to be considered eligible under this warranty, the purchaser must meet the following conditions:

  • This warranty cannot be transferred and only applies to the original purchaser of the Navigloo boat shelter system from the manufacturer or an authorized dealer.
  • Purchaser must not return the Navigloo boat shelter system to either the manufacturer or the retailer, but must immediately contact the manufacturer’s customer service department (1 888 628.4456) and provide proof of purchase as well as photos of the defective parts upon discovery of the defect. 
  • The product (frame and tarp) must be assembled, maintained and stored according to Assembly Instructions, as well as its WARNING and KEY POINTS of Assembly Instructions sections contained within.
  • No warranty applies with regards to the logo nor does it apply if modifications are made to the product of origin. (Example: To sew two Navigloo tarpaulins together.)
  • This warranty does not apply to faults or defects due to negligence, incorrect assembly, insufficient maintenance, improper storage (of the tarp as well as the frame) or any unintended use not specified in the manufacturer’s assembly instructions or in the aforementioned WARNING and KEY POINTS of Assembly Instructions. (Example: purchaser must take precautionary measures to protect fragile surfaces that may come into contact with the bases, the straps or the tarpaulin.) Les Industries Iverco Inc. shall not be held responsible in the event of damage to the purchaser’s watercraft such as scratches, torn cushions or other damage. Furthermore the purchaser must take all other precautionary measures deemed necessary for the protection of the watercraft.
  • It is solely the purchaser’s responsibility to prevent the Navigloo tarpaulin from coming into direct contact with protruding Navigloo components, or parts of the watercraft itself that may create friction, which could potentially damage or perforate it. (i.e. snaps for canvas or Bimini top anchor points)  *Damage caused by unpadded components that wear or perforate the tarpaulin is not covered under the conditions of the limited warranty.
  • Items NOT COVERED under this warranty include but are not limited to:
  • Damage due to frost, fire, downed trees or other vegetation, rodents, vandalism, installation and maintenance performed by a subcontractor, collapse of the system due to snow accumulation, water infiltration, extreme weather conditions or any and all other accidental circumstances.
  • Normal wear of components and/or tarpaulin.
  • Discoloration of tarpaulin or fading of the logo due to sun or other environmental factors.
  • Damage caused to persons or property.
LIMITED WARRANTY NAVIGLOO FOR RVs

Les Industries Iverco Inc. guarantees its product NAVIGLOO FOR RVs against any manufacturer’s defect that could appear within:

  • One (1) year* of delivery to the purchaser for the Navigloo frame and all components thereof.
  • One (1) year* of delivery to the purchaser for the Navigloo tarpaulin.

Under the conditions of this warranty*, after thorough evaluation of the defect and conditions surrounding such defect and at the discretion of Les Industries Iverco Inc. defective parts shall be replaced at no cost to the purchaser; however all shipping charges incurred in the delivery of replacement parts to the purchaser are the sole responsibility of the purchaser.

*For a claim to be considered eligible under this warranty, the purchaser must meet the following conditions:

  • This warranty cannot be transferred and only applies to the original purchaser of the NAVIGLOO FOR RVs system from the manufacturer or an authorized dealer.
  • Purchaser must not return the NAVIGLOO FOR RVs system to either the manufacturer or the retailer, but must immediately contact the manufacturer’s customer service department (1 888 628.4456) and provide proof of purchase as well as photos of the defective parts upon discovery of the defect.
  • The product (frame and tarp) must be assembled, maintained and stored according to Assembly Instructions, as well as its WARNING and KEY POINTS of Assembly Instructions sections contained within.
  • No warranty applies with regards to the logo nor does it apply if modifications are made to the product of origin. (Example: To sew two tarpaulins together.)
  • This warranty does not apply to faults or defects due to negligence, incorrect assembly, insufficient maintenance, improper storage (of the tarp as well as the frame) or any unintended use not specified in the manufacturer’s assembly instructions or in the aforementioned WARNING and KEY POINTS of Assembly Instructions. (Example: purchaser must take precautionary measures to protect fragile surfaces that may come into contact with the bases, the straps or the tarpaulin.) Les Industries Iverco Inc. shall not be held responsible in the event of damage to the purchaser’s RV such as scratches. Furthermore the purchaser must take all other precautionary measures deemed necessary for the protection of the RV.
  • It is solely the purchaser’s responsibility to prevent the Navigloo tarpaulin from coming into direct contact with protruding Navigloo components, or parts of the watercraft itself that may create friction, which could potentially damage or perforate it. (i.e. snaps for canvas or Bimini top anchor points)  *Damage caused by unpadded components that wear or perforate the tarpaulin is not covered under the conditions of the limited warranty.
  • Items NOT COVERED under this warranty include but are not limited to:
  • Damage due to frost, fire, downed trees or other vegetation, rodents, vandalism, installation and maintenance performed by a subcontractor, collapse of the system due to snow accumulation, water infiltration, extreme weather conditions or any and all other accidental circumstances.
  • Normal wear of components and/or tarpaulin.
  • Discoloration of tarpaulin or fading of the logo due to sun or other environmental factors.
  • Damage caused to persons or property.
LIMITED WARRANTY NAVIGLOO - SCOOTER COVER

Les Industries Iverco Inc. guarantees its product NAVIGLOO - SCOOTER COVER against any manufacturer’s defect that could appear within one (1) year of delivery to the purchaser.              

  • Purchaser must not return the “Navigloo - Scooter Cover” to either the manufacturer or the retailer, but must immediately contact the manufacturer’s customer service department (1 888 628.4456) and provide proof of purchase as well as photos of the defective item upon discovery of the defect.
  • No warranty applies with regards to the logo.
  • Under the conditions of this warranty, after thorough evaluation of the defect and conditions surrounding such defect and at the discretion of Les Industries Iverco Inc. defective item shall be replaced at no cost to the purchaser; however any and all shipping charges incurred in the delivery of replacement item to the purchaser are the sole responsibility of the purchaser.

 

For any questions regarding the limited warranty, contact Customer Service Department of
Les Industries Iverco Inc. •  1 888 628.4456  •  Contact Us

 

Navigloo
  Navigloo     
© 2017 NAVIGLOO
Division de Les Industries Iverco Inc.
Privacy Policy
Terms & Conditions
Returns & Warranty
Design by  Tribeca
Integration by   GNITIC
© 2017 NAVIGLOO
Division of Les Industries Iverco Inc.
Privacy Policy
Terms & Conditions
Returns & Warranty

  Navigloo     
Design by  Tribeca
Integration by   GNITIC