Frequently Asked Questions (FAQs)

Tarp: 1-year warranty

The Navigloo tarp is covered against manufacturing defects for one (1) year from the delivery date, provided the issue is reported promptly. Note: UV discoloration is not covered under warranty.

Frame parts: 1-year warranty

The frame components are also covered for one year against manufacturing defects, as long as the problem is reported quickly after purchase.

With proper care, the average lifespan is 3 to 4 years under optimal conditions. This may vary depending on:

• Sun and wind exposure
• Storage conditions
• Regional climate

Yes! We offer fast shipping Canada-wide. Orders are typically processed within 1 to 3 business days, depending on the season.

You’ll find a full selection of replacement tarps, parts, and accessories directly on our website.

Replacement tarps, parts and accessoires

• Tear-resistant high-density polyethylene (HDPE)
• Built-in UV protection
• Mildew-resistant treatment
• Reinforced grommets every 18 inches
• Durable reinforced edges
• Reusable for multiple seasons

• Rinse with fresh water at the end of winter
• Allow the tarp to dry completely before folding
• Store in a cool dry place
• Add a second tight rope around the boat to reduce pressure on grommets and block unwanted animal entry.
  

Yes. The angled design naturally sheds snow. In very windy areas, we recommend adding weights (sandbags or additional anchors). Regular maintenance such as snow removal and quick inspections will ensure optimal winter performance.

Absolutely. The system is designed for easy solo installation with no tools required. Setup usually takes between 60 and 90 minutes the first time.