Shipping Policy

We ship to all Canadian provinces and territories from our distribution center located in Saint-Jérôme, Quebec.

• Orders are processed within 1 to 3 business days of receipt.
• Delivery times vary by region, generally between 2 to 7 business days after shipping.
  

• Shipping costs are automatically calculated at checkout.
• Free shipping promotions may be offered during certain times of the year.
  

• Once your order ships, you’ll receive a confirmation email with a tracking number.
• You can track your shipment anytime using the provided link.
  

• Additional delays may apply for northern or remote regions.
• If you’re unsure, feel free to contact us before placing your order to confirm delivery options.
  

• If your package arrives damaged, please take photos and contact us within 48 hours of delivery.
• In case of a lost shipment confirmed by the carrier, we will launch an investigation and offer you a timely solution.